Get to know more about your distributor
You are very much familiar who your energy retailer is – they’re the ones you deal with, quarterly or monthly for you not to receive an “electricity disconnection notice”. On the previous article www.econnex.com.au/distributors, you learned the main purpose of the Electricity Distributor. But, do you know who your Electricity Distributor is? And, what is the importance of knowing it? As you continue reading, we will answer the questions which are been circling in your mind before that, let’s explore these facts about energy distributors.
Quick Facts
- Energy retailers buy electricity and gas from distributors before reselling it to customers at a higher price.
- Energy distributor owns and maintains energy infrastructures such as power lines, poles, pipes and meters.
- Distributor’s transmission charges can make up as much as 50% of your total electricity bill which collected by energy retailers on their behalf.
- Energy retailer’s rates and charges rely on energy distributors. It means the higher it is the higher your energy bills.
Why is it important to know who my Electricity Distributor is?
Your assigned energy distributor in your area is the first point of contact if something goes wrong e.g you encountered electricity faults, leaks or power outage. As distributors own all electricity infrastructure they must be the one to come out and fix it – not the energy retailer.
To keep their consumers updated and prepare when might expect a blackout, Energy Distributors regularly announce the schedule of network maintenance on their websites. They also provide a contact number in case of emergency related to energy, so it’s a good idea to know them.
Who is my Electricity Distributor?
| Victoria (VIC) | |||
| Distributor | Served area | Contact No. | |
| Electricity | Powercor Australia | Western suburbs of Melbourne and western Victoria | 132 412
132 206 |
| SP Ausnet Services | Outer northern and eastern suburbs and eastern Victoria |
131 799 1300 360 795 |
|
| United Energy Distribution | East and south-east Melbourne and the Mornington Peninsula | 132 099
1300 131 689 |
|
| Citipower | Melbourne city and inner suburbs |
131 280 1300 301 101 |
|
| Jemena | Northern and south-western, north-western suburbs |
1300 131 871 13 16 26 |
|
| Gas | Australian Gas Networks | All parts of VIC | 1800 898 220 |
| Multinet Gas | Melbourne’s inner eastern suburbs and outer Eastern Suburbs, the Yarra Ranges, and South Gippsland |
1300 887 501 132 691 |
|
| AusNet Services | Outer northern and eastern suburbs and eastern Victoria | 1300 360 795 | |
| South Australia (SA) | |||
| Distributor | Served area | Contact No. | |
| Electricity | SA Power Networks | All parts of SA |
131 366 131 261 |
| Gas | Australian Gas Networks | All parts of SA | 1800 898 220 |
| Queensland (QLD) | |||
| Distributor | Served area | Contact No. | |
| Electricity | Energex | South East QLD (Brisbane, Gold Coast, Sunshine Coast) |
136 262 131 962 131 253 |
| Ergon | The northern part of QLD, Country and regional QLD |
132 296 131 046 1300 135 210 |
|
| Gas | All gas Energy | Toowoomba, Oakey, Brisbane area (south of the Brisbane River) and the Gold Coast (extending into northern NSW) | 1300 763 106
07 3215 6600 |
| Australia Gas Network | All parts of QLD | 1800 898 220 | |
New South Wales
| New South Wales (NSW) | |||
| Distributor | Served area | Contact No. | |
| Electricity | Endeavour Energy | Western Sydney, Blue Mountains, Southern Highlands and Illawarra areas of NSW | 131 003
133 718 |
| Essential Energy | Country & regional NSW, southern regional QLD | 132 080
132 391 |
|
| Ausgrid | Sydney and surrounds, the Central Coast and Hunter regions of New South Wales, Inner, northern & eastern metropolitan | 13 13 88
13 15 35 |
|
| Gas | Jemena Gas Network | Sydney, Newcastle, the Central Coast and Wollongong, parts of country NSW, Central West, Central Tablelands, South Western, Southern Tablelands, Riverina and Southern Highlands regions | 1800 676 300
132 771 131 909 (02) 6761 552 |
| Central Ranges System | Tamworth | 131 909
1300 137 078 |
|
| Wagga Wagga Gas Distribution Network | Wagga Wagga | ||
Other States: Australian Capital Territory
| Australian Capital Territory (ACT) | |||
| Distributor | Served area | Contact No. | |
| Electricity
Gas |
Evo energy | All parts of the ACT | 131 093
132 386 |
| 131 909
132 386 |
|||
| Note: Essential Energy also serves some part of ACT while ActewAGL provided some remote gas distribution. | |||
Tasmania
|
Tasmania(Tas) |
|||
|
Distributor |
Served area |
Contact No. |
|
|
Electricity |
All parts of Tas |
132 004 1300 137 008 |
|
|
Gas |
All parts of Tas |
180 2111 1800 770 018 |
|
Northern Territory (NT)
|
Northern Territory (NT) |
|||
|
Distributor |
Served area |
Contact No. |
|
|
Electricity |
All parts of NT |
||
|
Gas |
All parts of NT |
1800 898 220 |
|
Western Australia
|
Western Australia (WA) |
|||
|
Distributor |
Served area |
Contact No. | |
|
Electricity |
South West Interconnected System |
13 13 51 |
|
|
Rural Western Australia |
13 23 51 |
||
|
Gas |
WA gas consumers should refer to Public Utilities Office, the Economic Regulation Authority of Western Australia, or the Energy Ombudsman Western Australia for any energy-related concerns. |
||
Make sure that you have the updated contact number of your distributor. Phone numbers provided in this article might change in anytime. You can always check your distributor’s official website. Stay informed!
Source: Australian Energy Regulator Website
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